Akram Mart Terms & Conditions

Terms and Conditions

Last Updated: August 2026

Welcome to Akram Mart. These Terms and Conditions ("Terms") govern your access to and use of the Akram Mart website, mobile application, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our Services.

1. Definitions

• "Akram Mart," "we," "us," or "our" refers to Akram Mart and its affiliates.

• "User," "customer," "you," or "your" refers to any person accessing or using our Services.

• "Products" refers to all goods available for purchase through Akram Mart.

2. Eligibility

By using our Services, you confirm that:

• You are at least 18 years old or have permission from a parent or legal guardian.

• The information you provide is accurate, current, and complete.

• You have the legal capacity to enter into a binding agreement.

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

• Maintain accurate account information.

• Keep your login credentials secure.

• Notify us immediately of any unauthorized use of your account.

• Accept responsibility for all activities that occur under your account.

Akram Mart reserves the right to suspend or terminate accounts that contain false information or violate these Terms.

4. Product Information and Pricing

We strive to ensure that all product descriptions, images, specifications, and prices are accurate. However:

• Product images may differ slightly from actual products.

• Prices and availability may change without notice.

• Errors in pricing, descriptions, or availability may occur.

Akram Mart reserves the right to correct any errors and cancel orders affected by such errors.

5. Orders and Acceptance

When you place an order:

• You are making an offer to purchase products.

• Order confirmation does not guarantee acceptance of the order.

• We reserve the right to refuse or cancel any order at our sole discretion.

Reasons for cancellation may include:

• Product unavailability

• Pricing errors

• Suspected fraudulent activity

• Violation of these Terms

6. Payment

Customers agree to provide valid payment information.

Accepted payment methods may include:

• Cash on Delivery (COD)

• Mobile Financial Services

• Debit Cards

• Credit Cards

• Online Payment Gateways

Akram Mart reserves the right to verify payments before processing orders.

7. Shipping and Delivery

We aim to deliver products within the estimated delivery timeframe. However:

• Delivery times are estimates and not guarantees.

• Delays may occur due to weather, logistics, holidays, or circumstances beyond our control.

• Customers must provide accurate delivery information.

Risk of loss and ownership transfer to the customer upon successful delivery.

8. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy.

Generally:

• Products must be returned in unused condition.

• Return requests must be submitted within the applicable return period.

• Certain products may be non-returnable due to hygiene, safety, or regulatory reasons.

Refunds, when approved, will be processed through the original payment method or another approved method.

9. Promotions and Discounts

Promotional offers, coupons, and discounts:

• Are subject to specific terms and validity periods.

• May not be combined unless expressly stated.

• May be modified or withdrawn at any time.

Akram Mart reserves the right to cancel promotions resulting from technical or administrative errors.

10. User Conduct

You agree not to:

• Use the Services for unlawful purposes.

• Submit false or misleading information.

• Attempt to gain unauthorized access to our systems.

• Interfere with website functionality or security.

• Upload malicious software, viruses, or harmful code.

• Engage in fraudulent activities.

Violation of this section may result in account suspension or legal action.

11. Intellectual Property

All content available through Akram Mart, including:

• Logos

• Trademarks

• Product listings

• Graphics

• Text

• Website design

• Software

is owned by or licensed to Akram Mart and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. User Reviews and Content

Users may submit reviews, comments, ratings, or other content.

By submitting content, you grant Akram Mart a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute such content.

We reserve the right to remove content that:

• Is false or misleading

• Contains offensive material

• Violates laws or third-party rights

• Is considered inappropriate

13. Limitation of Liability

To the maximum extent permitted by law, Akram Mart shall not be liable for:

• Indirect or consequential damages

• Loss of profits or revenue

• Loss of data

• Business interruption

• Delays caused by third parties

Our total liability shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim.

14. Disclaimer

The Services are provided on an "as is" and "as available" basis.

Akram Mart makes no warranties, express or implied, regarding:

• Website availability

• Accuracy of information

• Product suitability

• Uninterrupted service

We do not guarantee that the Services will be error-free or free from harmful components.

15. Privacy

Your use of our Services is also governed by our Privacy Policy.

By using Akram Mart, you consent to the collection and use of information as described in our Privacy Policy.

16. Force Majeure

Akram Mart shall not be liable for failure or delay in performance resulting from circumstances beyond reasonable control, including:

• Natural disasters

• Government actions

• Strikes

• Internet outages

• Transportation disruptions

• Pandemics

17. Termination

We reserve the right to suspend or terminate access to the Services without prior notice if:

• These Terms are violated.

• Fraudulent activity is suspected.

• Required by law or regulatory authorities.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the People's Republic of Bangladesh.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

19. Changes to Terms

Akram Mart may update these Terms from time to time.

Updated Terms will be posted on our website with a revised "Last Updated" date. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

20. Contact Information

For questions regarding these Terms and Conditions, please contact:

Akram Mart
Email: support@akrammart.com
Website: www.akrammart.com

By using Akram Mart, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.